E-Governance is the public sector’s use of information and communication technologies with the aim of improving information and service delivery, encouraging citizen participation in the decision-making process and making government more accountable, transparent and effective.(Definition UNESCO). It is closely related to the notion of e-Government.

This topic is comprised in the ICT work programme under the following challenges/objectives:

Objective ICT-2009.7.3 ICT for Governance and Policy Modelling