e-Government

e-Government (short for electronic government, also known as e-gov, digital government, online government) refers to the use of information and communication technology to provide and improve government services, transactions and interactions with citizens, businesses, and other arms of government. It is closely related to the notion of e-Governance. [Source: Wikipedia]

e-Governance is addressed in the ICT work programme 2011/12 (pp.72 and 117) under the following challenges/objectives:

The envisaged target outcomes are:

a)  ICT  solutions  for  governance  and  policy  modelling
b)  Coordination  and  Support  actions